시공사 수행도 평가모형(KPM)의 적용성에 대한 사례연구

Abstract

There are numerous studies about project performance evaluation of contractor. whether contractor is going in the right direction or not in an undertaking project, it is necessary to evaluate their performance on site. Owner’s satisfaction will be affected by the quality of service delivery and quality of constructed facility. Merely handing over a project of high quality might not be sufficient. Process of service quality and performance during construction works are also considered. Hence, this study will establish different performance criteria to evaluate the contractor company on-site in construction projects. So, the purpose of this study is to verify the application of performance model[Key Performance Measuring Model(KPM)] developed in the previous study. Key Performance Measuring Model(KPM) has the 12 prone performance measurement factor(12 KPPFs) including 53 Performance Predictive Indicators(PPI)]cc To verify the application of KPM, it was tested in the 15 construction sites of 5 major contractors, the results from this study was as follows. It is proofed that the application of KPM was suitable measures to maintain or improve the project performance on sites. the values of performance of contractors lies between 71∼74 with regardless of contractors. KPPF4(Schedule) was well managed in the most of contractors, and KPPF1(Work progress&smooth) and KPPF7(Innovative contractor) were poorly managed relatively because of increasing costs and causing of popular complaints. It is believed that using KPFs developed by this study, an interested owner could measure the performance of its contractor company on site and could apply suitable measures to maintain or improve the project performance. And also, a Contractor Company could measure its own performance on site and take proactive or correction measures if the performance is found below than standard level.