서번트 리더십, 직무만족 및 이직의도 간의 관계연구-사회적 기업을 중심으로

Abstract

Recent polarization of the masses has been attributed to; wealth, aging, regional disparities and social problems. To overcome, new alternatives to coexistence with capitalistic spirit has increased interest in social enterprise. In today's rapidly changing business environment, managers must be able to respond flexibly to the demand by following the instructions to amend the existing traditional leadership to the servant leadership. There has, however, been much lively discussion on servant leadership, but a study of social enterprises is insufficient. Managers of social enterprises contend that to grow businesses and internal customers, a study of the relationship of job satisfaction should be a topic regarded as meaningful. A study was performed of 217 employees of social enterprises. The result of the study is shown, below. First, the servant leadership is to look at the impact on job satisfaction for altruistic calling, emotional healing, wisdom impact on job satisfaction in a relationship, is a significant positive (+) influence. Second, the servant leadership is looking at the impact of altruistic calling, emotional healing impact on the relationship between employee turnover intention, significantly negative (-) impact. Third, social enterprises have on job satisfaction employee on relationship between employee turnover intention significantly negative (-) impact. Finally, job satisfaction is looking at servant leadership's altruistic calling, emotional healing and turnover intention for fully mediated relationship between roles. Thus, altruistic calling, emotional healing, higher job satisfaction and lower turnover intention.