PUKYONG

항공사 승무원의 워라벨(Work-Life-Balance)이 직무만족과 이직의도에 미치는 영향 : 지각된 회복력의 조절효과

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Alternative Title
The Effects of Cabin Crews’ Work-Life-Balance on Job Satisfaction and Turnover Intention by the Moderating Effect of the Perceived Resilience
Abstract
The purpose of this study was to verify through 워라벨(Work-Life-Balance) on Job Satisfaction and Turnover Intention. The purpose of this study was to analyze the questionnaires of low - cost airline crew members of Busan base from September 1 to September 30. Inconsistent or in response to a questionnaire distributed a total of 230 parts, except such as are deemed unfaithful were used as empirical data a total of 200 parts. The results were satisfactory 워라벨(Work-Life-Balance) in the job when the made well balanced higher job satisfaction was low turnover intentions are. It can also see a higher resilience If you are satisfied with the job that the lower and the higher degree of turnover is low resilience that play a regulatory role in view of the perceived resilience job satisfaction and turnover intention through that also the turnover increase. This means that considering the balance of work and life is irrelevant regardless of position and salary. These results suggest that effective management of flight crews and post-work life is necessary for effective management of airline companies.
Author(s)
송은정
Issued Date
2019
Awarded Date
2019. 2
Type
Dissertation
Publisher
부경대학교
URI
https://repository.pknu.ac.kr:8443/handle/2021.oak/23419
http://pknu.dcollection.net/common/orgView/200000182699
Affiliation
부경대학교 경영대학원
Department
경영대학원 경영학과관광경영전공
Advisor
양위주
Table Of Contents
Abstract ⅴ

제 1 장 서론 1
제 1 절 문제제기 1
제 2 절 연구목적 2
제 3 절 연구 방법 및 구성 2
제 2 장 이론적 배경 3
제 1 절 워라벨(워라벨(Work-Life-Balance) 3
제 2 절 지각된 회복력 6
제 3 절 직무만족 9
제 4 절 이직의도 14
제 3 장 연구방법 16
제 1 절 연구모형 및 가설설정 16
제 2 절 구성개념의 조작적 정의 및 측정 18
제 3 절 조사 설계 18
제 4 장 실증분석 20
제 1 절 표본의 특성 20
제 2 절 신뢰도 및 타당성 검증 22
제 3 절 가설 검증 결과 24
제 5 장 결론 26
제 1 절 연구결과의 요약 26
제 2 절 연구의 시사점 27
제 3 절 연구의 한계점 및 향후 연구 28
참고문헌 29
설문지 40
Degree
Master
Appears in Collections:
경영대학원 > 경영학과-관광경영학전공
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