서비스업 R&D 특성을 반영한 기업 혁신 성과관리에 관한 연구

Abstract

As the importance of the service industry, which has a large employment creation effect, increases globally, investment in service research and development in Korea is expected to increase to about 5 trillion won over the next five years (‘18 ~ ’22 years). As mentioned above, the economic and policy importance of service R & D investment is increasing, but the previous studies on R & D investment and performance have limitations in terms of service in terms of two aspects. First, there is a lot of time lag between R & D investment and performance in manufacturing, but the empirical analysis of the service industry has not been done properly. Second, companies' innovation promotion system and methods for performance measurement are mainly composed of manufacturing-oriented research. In this paper, we compare empirical comparisons of R & D investment and performance between manufacturing and service industries using a distributed time-lag model, I conducted an exploratory study on the International Standard for Innovation Management System (ISO 50500 Series) and the 'Dynamic Service Business Model Framework'. For the time difference characteristics, an empirical analysis was conducted using KOSPI's 22-year (1995-2017) financial information and Cobb-Douglas production function with financial information registered in KIS-VALUE for the service enterprise innovation performance management method.