PUKYONG

중국 관광객의 감천문화마을 선택속성이 만족에 미치는 영향

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Alternative Title
The Effect of Chinese Tourists’ Selection Attributes of Gamcheon Culture Village on Customer Satisfaction
Abstract
The purpose of this study is to investigate the impact of the selection attribute perceived by Chinese tourists on satisfaction in Gamcheon Cultural Village, and to analyze whether there is a difference according to the gender of the visitor, and target Chinese tourists who have visited the Gamcheon Cultural Village. As a result, empirical analysis was conducted by conducting a survey from August 10 to August 31, 2019.
As a result of the analysis, as a result of verifying the effect of the selection attribute perceived by Chinese tourists on satisfaction, it was found that two factors of uniqueness and convenience had a statistically significant positive (+) effect on satisfaction, and Gamcheon, which also affects satisfaction. In terms of the cultural village's optional attributes, it was found that gender did not control the relationship between the optional attributes. A t-test was also performed to analyze the difference in selection attributes according to demographic statistics. In general, there was no difference in gender, age, and occupation. As a result of analyzing the difference in the optional attributes according to the experience of visiting the Gamcheon Culture Village, there was a significant difference in convenience and kindness between the two groups, and there was no significant difference in the uniqueness and experience between the two groups.
In other words, the characteristics, uniqueness, and convenience of cultural tourism sites supported the previous research results. Culture Village is a unique historical and cultural building that attracts foreign tourists, and if convenient facilities around the area are more completed, it will help to enhance the historical culture.
Author(s)
MIAO XINHUI
Issued Date
2021
Awarded Date
2021. 2
Type
Dissertation
Keyword
감천 문화 마을 중국인 관광객 선택속성 만족도
Publisher
부경대학교
URI
https://repository.pknu.ac.kr:8443/handle/2021.oak/2379
http://pknu.dcollection.net/common/orgView/200000372980
Alternative Author(s)
묘신혜
Affiliation
부경대학교 대학원
Department
대학원 경영학과
Advisor
전재균
Table Of Contents
1.서 론 1
1.1.문제제기 1
1.2.연구목적 3
1.3.연구 방법 및 구성 3
2.이론적 배경 5
2.1.선택속성 5
2.2.만족 9
2.3.성별차이에 관한 선행연구 11
3.연구방법 12
3.1.연구모형 및 가설설정 12
3.2.구성개념의 조작적 정의 및 측정 16
3.3.조사 설계 17
4.실증분석 18
4.1.표본의 특성 18
4.2.신뢰성 및 타당성 검증 21
4.3.가설 검증 결과 23
5.결 론 26
5.1.연구결과의 요약 26
5.2.연구의 시사점 27
5.3.연구의 한계점 및 향후 연구 28
Degree
Master
Appears in Collections:
대학원 > 경영학과
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