서번트리더십이 구성원의 직무만족에 미치는 영향에 관한 연구

Abstract

This study Servant Leadership Center of efficient management implications for the management of the organization in order to provide a survey of 200 people engaged in consumer electronics products based in Busan, Gyeongnam in service-related occupations, engineers and consultation services, the firm's members of the duties Study on the impact on satisfaction. The major findings of this study can be summarized as follows. First, the study was boss of servant leadership and job satisfaction research subjects that generally affects Job satisfaction, and of the elements of servant leadership Servant Leadership hypothesized to affect the job satisfaction of members showed significant listened - humility - autonomy is regarded as a major part of job satisfaction has been adopted that yielded significant was rejected. Second Listen hypothesized to affect confidence in the Servant Leadership, which is a component-confidence, self-reliance has been adopted, it was humble - does not dismiss the confidence interval is significant. Third A significant impact on job satisfaction, trust the members of the hypothesis that most of the existing research in this study have shown that expected to be similar, but the results came out differently. In this study, does not significantly reject the components of trust - trust in the relationship between job satisfaction mediated the effects be expected, but that was investigated. Members could see the boss of servant leadership factors affecting job satisfaction and organizational commitment in that there is a difference when you see the summary of the results, In this study, mediated by trust than satisfied with the job and the organization, the leader of the servant leadership be exercised when the confidence to follow their leader and their members to be satisfied with the organization as well as job satisfaction is to be interpreted. Research, but to be affecting a lot of research on servant leadership, trust, trust, job satisfaction does not only need to pool characteristics, the organization's customer service center.