외식 배달앱 UI 디자인의 사용자 경험에 관한 연구

Abstract

As smartphones have become a necessity in our lives due to the expansion of the supply of smartphones, the number of smartphone-based mobile platforms and the scope of services are expanding. Among mobile apps, the delivery app market is showing great growth. In particular, as the 'pandemic' phenomenon caused by the COVID-19 disease continues and non-face-to-face services in various fields are activated, demand for untact consumption increases, and the importance of mobile apps is becoming more prominent according to changes in online shopping value and mobile device attributes. Users can order food easily and quickly using mobile anytime, anywhere through the delivery app. As the need for delivery app design considering usability increases, the importance of UI, which is easy to see and understand information, is being highlighted as users can quickly and easily order the menu they want. However, research on the usability of delivery apps and UI design is still insufficient.