건설공사에서의 갈등원인 연구

Abstract

The construction industry is huge-there are lots of project organizations and many different people who work on them. Conflict will occur in any long ？term relationship and it happens in personal, professional, family, and social relationships. Disputes between parties to construction projects are of great concern to the industry. The study of construction industry disputes, and the causes of those disputes, is essential. The purpose of this study is to identify the root causes of conflicts in construction industry. A questionnaire field survey was conducted to investigate the root causes of construction conflicts. The professionals working for owner, contractor and consultants were targeted for the collection of data. Descriptive analysis such as mean score and standard deviation as well as factor analysis was employed to find underlying factors related to conflicts in construction field. Student？s t-test and ANOVA test tools were used to compare the perceptions of various categories of population and project. Factor analysis was used to group the numbers of conflict causes. This study reveals four root causes of construction conflict. They are: (ⅰ) weak project leadership (ⅱ) weak contractor selection (ⅲ) weak project management, and (ⅳ) project participants' attitude.