PUKYONG

A study on determining factors of turnover intention of general employees and repatriates in Taiwanese electronic industry

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Abstract
In order to solve the problem of employee turnover, many scholars have tried to analyze the factors which the major of factors that contribute to such behaviors. If an organization can predict what employees’ demand, it would be better for take the first step to decrease their turnover intention.
At present, Taiwan electronic industry is having a hard time with high turnover rate of employees. In order to maintain the high competition among other electronic industries in foreign countries, electronic companies need to retain the repatriated employees in their firms and this should also be extended to the general employees as well. Therefore, there is need for research to examine the antecedents of turnover reasons with the aim of trying to reduce the turnover intention.
This study tried to examine whether job satisfaction with regards to payment, nature of work, supervision, organizational commitment and attitude of job-hopping can affect Taiwanese IT general employees and repatriates’ intention to leave the organization, and how these factors can help us determine the difference in turnover intentions among of the two classes of employees. Questionnaire and statistics are used to calculate and analyze the data collected from 24 Taiwanese electronic companies. Findings: data from 449 respondents were used to validate the measures and tested our research model. Based on the results from empirical analysis, for the general employees, payment, nature of work and job-hopping were found to be negatively related to turnover intention. For the repatriated employees, organizational commitment was only found to be negatively related to turnover intention.
In conclusion, we can see that the major determinants of turnover intention for the repatriated employees that we have to pay more attention on are payment, nature of work, and supervision. If these conditions don’t favor them, they are prompted to change jobs or quit. Companies should therefore see to it that the above issues are addressed adequately.
Author(s)
충우화
Issued Date
2012
Awarded Date
2012. 2
Type
Dissertation
Keyword
Job satisfaction Organizational commitment Repatriates Turnover intention Job-hopping
Publisher
부경대학교 도서관
URI
https://repository.pknu.ac.kr:8443/handle/2021.oak/8812
http://pknu.dcollection.net/jsp/common/DcLoOrgPer.jsp?sItemId=000001965755
Alternative Author(s)
Chung,Wu-Hua
Affiliation
부경대학교
Department
대학원 국제통상물류학과
Advisor
최순권
Table Of Contents
I. Introduction 1
1.1 Research background 1
1.2 Purpose of study 3
II. Literature Review 7
2.1 Theoretical background of turnover 7
2.1.1 Turnover intention 7
2.1.2 Trend on employees’ turnover intention 11
2.2 Theoretical background of satisfaction and commitment 13
2.2.1 Job satisfaction 13
2.2.2 Organizational commitment 20
2.3 Employees’ job satisfaction and organizational commitment vs. turnover intention 23
2.4 Employees’ turnover attitude of job-hopping vs. turnover intention 26
III. Hypotheses and Research Framework 28
3.1 Research framework 28
3.2 Hypotheses development 29
3.2.1 Job satisfaction vs. turnover intention 29
3.2.2 Organizational commitment vs. turnover intention 34
3.2.3 Turnover attitude of job-hopping vs. turnover intention 36
3.2.4 General employees and repatriates vs. turnover intention 37
IV. Methodology 39
4.1 Survey Implementation 39
4.2 Construct of variables 40
4.3 Characteristics of samples 42
V. Result 47
5.1 Data analysis 47
5.2 Test on hypotheses 55
VI. Conclusion 67
6.1 Conclusion 67
6.2 Limitations and future research suggestions 70
Reference 71
List of Companies 84
Acknowledgment 85
Questionnaire 86
Degree
Master
Appears in Collections:
대학원 > 국제통상물류학과-FTA비즈니스전공
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