스마트폰의 특성과 정보품질이 개인성과에 미치는 영향에 관한 연구

Abstract

Changes in the industrial structure of modern society have led to an enhanced quality of life. The increase in information seeking caused by the spread of personal computers and network development can be regarded as the most important factor in this enhanced quality of life. In this context, the portability and multi-functional properties of the current level of smartphones are changing the existing static computing environment into a dynamic one, and smartphone users are growing rapidly due to the development of a ubiquitous environment. This study aims to comprehend the factors of the smartphone that impact individual users the most by conducting an empirical analysis of aspects contributing to user satisfaction - in other words, the aspects of smartphones considered important by users. A thorough analysis of the factors that influence user performance will promote the adoption and diffusion of smartphones, help examine technological developments related to smartphones and the future of smartphones, and aid in the growth of the domestic smartphone market. This study chose a research model on the basis of the theoretical considerations of existing researchers. Questionnaires were constructed for workers among smartphone users which reflected the subject of the study. A web survey was also run during the same time period. SPSS 18 and AMOS 18 were used for statistical analysis of the data collected, and thus the following results were obtained. Portability, convenience and compatibility of operation were the factors influencing user satisfaction. Moreover, portability, convenience, and accuracy were positive influences on Individual Impact. In addition, user satisfaction also had a significant effect on individual impact. The factors affecting user satisfaction will have positive effects on individual impact by suitably designing a smartphone system and services to more effectively cater to user satisfaction.