SCM 참여기업들의 관계특성이 협업과 성과에 미치는 영향

Abstract

Through collaboration between buyers and suppliers, their companies try to achieve their own objectives and competitive advantages. It is known that relational characteristics between them also would influence the effects of collaboration, which would increase their performances. Many previous studies on the subject of supply chain have consistently claimed that they need collaboration between the partners of supply chains in order to enhance supply chain performance. A key factor on collaboration in supply chain is to identify the relationship between buyer and supplier as antecedents of collaboration. This research is focusing on two types collaboration(operational collaboration and strategic collaboration) as the mediation variable between relational characteristics and supply chain performance. The first purpose of research is to examine the causal linkages among relational characteristics, collaboration, performance in the logistics firm and the manufacturing firm. The second purpose of research is to explore the differences between the logistics firm and the manufacturing firm in terms of the relationships of relational characteristics, collaboration and performance in SCM context. To test the above research questions, the author collected data from logistics firm(N=164) and manufacturing firm(N=167). The proposed structural model was tested using the PLS(Partial Least Square) statistical program. The research results are as follows. First, in case of the logistics firms, trust, and information sharing have positive influences on operational collaboration, and operational collaboration have positive influences on supply chain performance. Duration and information sharing have positive influences on strategic collaboration. However, strategic collaboration has non-positive influences on supply chain performance. The effect of relational characteristics on supply chain performance is mediated by operational collaboration. Second, in case of the manufacturing firms, all of the relational characteristics(trust, dependence, duration, information sharing) have positive influences on two types collaboration(operational collaboration and strategic collaboration), and on two types collaboration have positive influences on supply chain performance. The effect of relational characteristics on supply chain performance is mediated by operational and strategic collaboration. Finally, some differences between logistics firms and manufacturing firms SCM collaboration structure were found. Manufacture firms were found to have stronger causal relationships than logistics firms concerning the "trust → operational collaboration", "trust → strategic collaboration", "dependence → operational collaboration", "operational collaboration → supply chain performance", and "strategic collaboration → supply chain performance". However, logistics firms were found to have stronger causal relationships than Manufacture firms concerning the "duration → strategic collaboration", "information sharing → operational collaboration", and "information sharing → strategic collaboration". These findings provide a deeper understanding of the mechanism of how the pattern of collaboration can result in a comprehensive set of organizational benefit for logistics firms and manufacturing firms.