일-가정 양립제도가 종업원의 직무만족에 미치는 영향

Abstract

This study examines how work-family benefits influence on both employees' attitude and organizational performance. For the purpose this study, the author surveyed the current status of work-family benefits policy that were exercised by the enterprises and counted how many enterprises have installed work-family benefits as company welfare policies. 41 enterprises were surveyed, and have been operating 21 different types of work-family benefits program; as many as ran 12 programs while as little as ran 3. After survey on status of work-family benefits, the author established research model regarding the causal relationship from work-family benefits and work-family culture through work-family enrichment and organizational-based self-esteem to job satisfaction. Based on the theoretical literature, 5 variables and 10 hypothesis were established as a research model. For the sampling of research, questionnaires was distributed to employees in 41 enterprises and returned. After deleting invalid responses, 308 questionnaires were used for statistical analysis. The results showed that not only work-family benefits positively affected from work-family enrichment through organization-based self-esteem to job satisfaction but also did directly to job satisfaction and so did work-family culture. The author also identified the mediating effects of organization-based self-esteem and work-family enrichment in the relationship between work-family programs and job satisfaction. Especially, work-family culture did not affect to work-family benefits. This result suggests that HR managers not only adopt work-family programs, but also exert additional efforts in creating work-family culture. In conclusion, this study gave a flash of insight into how work-family benefits influence on employees' attitude and organizational performance by quantitative analysis. The study also emphasized that personnel staff can provide the opportunity of work-family enrichment to employee by implementing work-family benefits and creating work-family culture which enabled employees to improve organizational-based self-esteem and to be satisfied with their job.

Key word : work-family benefits, work-family culture, job satisfaction, work-family enrichment, organization-based self-esteem